Service Award for Real-World Customer Service
One of the things about being a student at Online Trading Academy is knowing that you are never alone on your financial education journey. This is evidenced by the commitment of our award-winning Customer Care team, who is a six-time winner of the Best Customer Service award presented by Live HelpNow! Chat service. OTA was just awarded with its 6th annual win, which recognizes the top 100 customer service providers using 12 novel metrics from 50 different criteria.
- Quick and efficient--as always!
- OTA support staff are the best anywhere.
- Great support anytime I need it.
- Very professional and offered instructions that I could understand.
- Agent got to the heart of the problem and quickly got the technology in place to help me. 5 stars.
- Patient with repeated questions, friendly, quick with resolutions.
- Fantastic support, easy to understand and got the job done.
- Excellent customer service!
- Awesome in speed, accuracy, and friendliness